The platform for your whole customer experience.
GOCONVA is a conversation engine with an integrated CRM voice and chat agents that log every customer to one record, learn from each conversation, and hand off live to a human when it matters. Run it on our cloud, or we deploy it into yours.
Make a customer operation that remembers something you can own, not rent.
Building an AI customer operation today means bolting together tools that were never meant to talk: a voice agent, a chat widget, a CRM, an automation builder, a help center, analytics. Separate logins, separate data, and a lot of glue in between. The “memory” everyone talks about is really a stack of custom configuration holding its breath.
We think that's backwards. The conversation, the record, the memory, the human in the loop, and the automations should arrive already connected one record, one place, no stitching so the people running a front desk can focus on customers instead of integrations.
Your customer data should sit where you want it.
The complete stack conversation, engagement, CRM, and automation runs in one of two places, and you pick which. On GOCONVA Cloud we operate all of it. Or we deploy the same build inside your own cloud account or hardware, so every customer record stays on infrastructure you control. No teaser edition, no features held back from the option you choose the difference is where it runs, not what you get.
A few opinions baked into the product.
One connected platform
Voice, chat, CRM, memory, human handoff, and automation belong in one system, wired together from the start not five tools held together with glue you maintain.
Memory is the product
The customer record should fill itself and carry forward, so the next conversation already knows the last. A human curates what the AI learns before it sticks.
Real conversations
Agents that can actually talk over voice and chat, inbound and outbound and a human who can take over a live conversation, not just receive an escalation ticket.
Agency-first
Built to be resold. Run the whole stack white-label for every client, each under their own brand and domain, with rebilling that makes the margin yours.
Be early on the whole stack.
Take a founding spot on the cloud, or have us stand it up in your own.